CPPSS00076 – Administration Management / Office Support Skill Set

CPPSS00076 – Administration Management / Office Support Skill Set
This Skill Set reflects the role of a team leader or manager responsible for monitoring the work activities and performance standards of team members to ensure organisational and team goals are achieved to an expected standard and in a range of contexts.
The role is also of one who can support the recruitment, selection and induction of staff.
The units that this skill set covers are:

  • BSBHRM405 Support the recruitment, selection and induction of staff
  • SIRXMGT001 Supervise and support frontline team members

Target Group
This skill set is required by individuals who seek accreditation to perform these activities in accordance with industry accreditation schemes.

Existing Skills and Knowledge
There are no formal entry requirements into this skill set. Candidates are required to have the following skills and knowledge prior to enrolment:

  • Sufficient numeracy, literacy, and language to be able to communicate at a confident level, displaying product and company knowledge.
  • The candidate must possess competence in frontline job roles and leadership qualities to want to guide and show others components of the job.

Pathways
This skill set provides credit towards CPP41419 Certificate IV in Real Estate Practice.

Mode of Delivery
Classroom – All training will be delivered face to face within a classroom environment, or within your workplace if you have a small group of staff that can come together.
Self-Paced – Students will be required to undertake activities outside of the classroom environment such pre-reading and pre-course work book which is a part of the course requirements.

Assessment Methods
A range of observation techniques have been included, as well as short answer questions and a written project completed individually by each candidate and guided by our qualified assessor.

Course Fees
Contact us for more details of up and coming courses in your State and any applicable fees. You may qualify to have this course Government funded.

COURSE OUTCOMES

SIRXMGT001 Supervise and support frontline team members

  1. Communicate with the team
  2. Monitor team performance
  3. Promote team morale

BSBHRM405 Support the recruitment, selection and induction of staff

  1. Plan for recruitment
  2. Plan for selection
  3. Support selection process
  4. Induct successful candidate

 

Recognition of Prior Learning (RPL):
All students are eligible to apply for Recognition of Prior Learning and are advised of this on the back of the Enrolment Form and on the course flyer, also refer to the Student Handbook for the policy and procedure on the process for RPL.

Refund Policy:
In the case of cancellations, Target Training will refund full amount paid if 14 days notice [before work is due to commence] is provided, otherwise a cancellation fee of $500.00 will apply.

Money Back Guarantee:
Target Training offers a full money back guarantee on all services, if you are not fully satisfied.

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