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BSB40520 CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
ENTRY REQUIREMENTS / EXISTING SKILLS & KNOWLEDGE
There is no formal entry requirement to enter in the qualification.
Under the traineeship program students will need to meet the Selection Criteria requirements to be eligible to enter into this course. Evidence of the student meeting the Selection Criteria will be collected as part of the Enrolment process.
TARGET CLIENT GROUP
EMPLOYMENT OPPORTUNITIES
Job roles and titles vary across different industry sectors. At the completion of this qualification, individuals will be able to manage in a front-line capacity in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession yet require skills or recognition in supervisory functions.
Employment opportunities relevant to this qualification may include Coordinator, Leading Hand, Supervisor, Team Leader.
CAREER PATHWAY
A number of career pathways are available to you typically with further study, such as Team Leader or Site/Department Manager. Students attend to this course able to be:
SKILLS RECOGNITION
If you already have some training, work or life experience in management, team leader role or coordinator, you may be eligible to have your existing skills and knowledge recognised and apply for advanced standing for one or more units. Processes for recognition include:
COURSE OUTCOMES
Gain the skills required to:
Ø Communicate with team members and management to ensure open communication channels and to clarify issues | Ø Collect and manage information by using business technology such as computer programs and telecommunications |
Ø Be a role model for team members | Ø Develop risk management approaches |
Ø Develop work objectives through consultation | Ø Identify and develop work practices opportunities |
Ø Prepare work plans and budgets | Ø Prioritise tasks |
Ø Support the introduction of change through coaching and mentoring colleagues and team members | Ø Resolve conflict and disputes in the work team |
DELIVERY ARRANGEMENTS
The Certificate IV program is typically delivered over a minimum 12 month period using a blend of on and off the job approaches. We combine group learning sessions with self-directed reading, summative assessment projects and research activities that combined the volume of learning is a minimum of 600 hours for total volume of learning at Certificate IV level. The qualifications can be fast-tracked, depending on current competencies of the learner who has existing skills and experience. Fast track means the learner can complete the qualification as early as 6 – 7 months depending on their existing skills and time in completing the requirements of the qualification. For learners completing the qualification via classroom/off the job arrangements, we have set a minimum of 24 hours of face-to-face group training sessions for Certificate IV level, ie. 12 units x 2 hour workshops. In this way learners can learn from each other while being guided by the experienced facilitator.
DELIVERY METHODS
This qualification can be completed via any of these pathways as follows. We offer flexibility with this qualification.
RPL: If you have skills and experience to meet all the competencies of any unit/s, and can demonstrate/document that competency, then you may apply for RPL (recognise prior learning). Please contact our office for more details of this assessment-only process and an application form. Learners should allow 600 hours to complete the qualification in this format regardless. With sufficient and current evidence the learner may be able to complete in less hours.
Group sessions: There may be a number of people in your organisation that can come together for a series of training sessions in your workplace, or an agreed alternate location. We have a 12 session structure Certificate IV in Leadership and Management, however the amount of time face-to-face can be discussed and agreed depending on the current competencies of the participants and viability of them coming together. This involves a combination of summative and formative assessments that include research, written tasks and demonstration activities.
Flexible: It may not be possible or preferential to co-ordinate face-to-face sessions so we can also assist you through the qualification via post, email and phone support. Learners should allow up to 600 hours regardless.
Blended Approach: You may prefer a combination of face-to-face sessions supported by email support and telephone conferencing. We can structure a program by incorporating all of these options.
ASSESSMENT METHODS
Demonstration/Practical Skills – A range of observation techniques have been included in the assessment tools to help identify the students’ ability to demonstrate their competence against the performance criteria and assessment conditions. This gives the student the opportunity to demonstrate their skills applicable to their job role and workplace.
Written Questioning – The student will be asked to complete a series of written short answer questions based on their knowledge of the unit. Their assessor will ask them a series of verbal questions to confirm their written responses. This usually occurs during an on-site observation/demonstration, where students explain their knowledge based on workplace application.
Written Project – A written assessment tool is provided to the student to gather evidence using a range of methods, these could include research and evidence gathering before documenting the project. The project is normally scenario-based or specific to the learner’s workplace. In some cases, the student is required to collect a portfolio of evidence to demonstrate their competency against the relevant units.
Observation and Third Party Reports – a Third Party Report is provided to a supervisor or employer to gather evidence of the students’ competency on the job. This Report is then reviewed and signed off by the Assessor.
A language/literacy/numeracy test is carried out prior to commencement of your course to ensure that every student is capable of completing the course in which they have enrolled. The LLN test also helps us to identify those students who may need additional support during their learning journey.
COURSE FEES
RPL: There is an RPL fee of $250 plus GST per unit.
Group sessions: Two hour training sessions are $1200 plus GST for up to 20 people. The cost of the qualification is $3400 per person.
Flexible Work Based: $3000 inclusive of all learning materials, assessment tasks, communication with trainer/assessor and issuing of qualification upon successful completion.
REFUND POLICY
In the case of cancellations, Target Training will refund full amount paid if 14 days notice [before work is due to commence] is provided, otherwise a cancellation fee of $500.00 will apply.
MONEY BACK GUARANTEE
Target Training offers a full money back guarantee on all services, if you are not fully satisfied.
COURSE FEES, PAYMENTS, REFUNDS AND CERTIFICATION:
This information is found in a separate document. Contact us for more details.
COURSE STRUCTURE
To achieve this qualification, 12 units must be completed, comprising 5 core units and 7 elective units. 4 electives must be selected from Group A, and 3 from Groups A or B. Up to 2 may be selected from any other Cert IV or Diploma qualification offered by Target Training. If not listed below 1 elective unit may be chosen from a Certificate IV or Diploma qualification offered by Target Training.
Core Units |
BSBLDR411 Demonstrate leadership in the workplace |
BSBLDR413 Lead effective workplace relationships |
BSBOPS402 Coordinate business operational plan |
BSBXTW401 Lead and facilitate a team |
BSBXCM401 Apply communication strategies in the workplace |
Elective Units |
Group A |
BSBFIN401 Report on financial activity |
BSBLDR412 Communicate effectively as a workplace leader |
BSBLDR414 Lead team effectiveness |
BSBOPS403 Apply business risk management processes |
BSBPEF402 Develop personal work priorities |
BSBSTR401 Promote innovation in team environments |
BSBSTR502 Facilitate continuous improvement |
BSBTWK401 Build and maintain business relationships |
BSBWHS411 Implement and monitor WHS policies, procedures and programs |
Group B |
BSBINS501 Implement information and knowledge management systems |
BSBPEF502 Develop and use emotional intelligence |
BSBPMG430 Undertake project work |
BSBSTR501 Establish innovative work environments |
BSBSUS511 Develop workplace policies and procedures for sustainability |
SIRXCEG004 Create a customer-centric culture |
Learning Outcomes
Here is a selection of units below. For more information on other units please contact us.
CORE UNITS:
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans
BSBXTW401 Lead and facilitate a team
BSBXCM401 Apply communication strategies in the workplace
ELECTIVE UNITS:
BSBFIN401 Report on financial activity
BSBLDR412 Communicate effectively as a workplace leader
BSBLDR414 Lead team effectiveness
BSBOPS403 Apply business risk management processes
BSBPEF402 Develop personal work priorities
BSBSTR401 Promote innovation in team environments
BSBSTR502 Facilitate continuous improvement
BSBXTW401 Lead and facilitate a team
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBINS501 Implement information and knowledge management systems
BSBPEF502 Develop and use emotional intelligence
BSBPMG430 Undertake project work
BSBSTR501 Establish innovative work environments
BSBSUS511 Develop workplace policy and procedures for sustainability
SIRXCEG004 Create a customer-centric culture