BSB30220 CERTIFICATE III IN ENTREPRENEURSHIP AND NEW BUSINESS

BSB30220

CERTIFICATE III IN ENTREPRENEURSHIP AND NEW BUSINESS

This qualification reflects the role of individuals establishing or carrying on business as a sole trader or contractor, as well as those supporting the establishment of a new venture as part of a larger organisation.

 

ENTRY REQUIREMENTS

 

There are no pre-requisites for entry into this qualification.

  • Preferred pathway for candidates considering this qualification include:

BSB20120 Certificate II in Workplace Skills or other relevant qualifications

OR

  • Vocational experience assisting in a range of support roles without a formal business qualification.

 

OCCUPATIONAL NAMES

Possible job roles relevant to this qualification include:

  • customer contact agents or operators
  • customer services representatives
  • telesales representatives

 

EMPLOYMENT OPPORTUNITIES

Individuals with this qualification are able to perform roles, such as:

  • interpreting the needs of customers and markets
  • applying teamwork skills to a range of micro business situations
  • seeking information and advice to identify and solve problems
  • developing innovative solutions to workplace challenges
  • collecting and analysing information about market needs
  • taking personal responsibility for development of the business proposal

 

CAREER PATHWAY

A number of career pathways are available to you typically with further study, such as new business owner, CEO of a micro business, Managing Director of a start up business, or Business Development Manager of a start up business

 

SKILLS RECOGNITION

If you already have some training, work or life experience in management, team leader role or coordinator, you may be eligible to have your existing skills and knowledge recognised and apply for advanced standing for one or more units.  Processes for recognition include:

  • Credit transfer
  • Mutual recognition
  • Recognition by assessment

Course Outcome

Ø  reading, interpreting and clarifying regulatory, taxation, financial and other business documentation Ø  translating business ideas into a viable micro business proposal
Ø  working with diverse individuals and groups Ø  taking action to ensure that the business complies with taxation and business registration requirements
Ø  using numeracy skills to calculate own financial position and projected cash flow for the business Ø  applying business technology for communication, preparing a proposal, budgeting and compliance

 

Delivery Arrangements

The Certificate III program is typically delivered over a 10 month period using a blend of on and off the job approaches.  We combine group learning sessions with self-directed reading, summative assessment projects and research activities that combined we have allowed up to 458 hours in total. The qualifications can be fast-tracked, depending on current competencies of learner as well as their available time in completing the requirements.  For learners completing the qualification via traineeship arrangements, we have set a minimum of 20 hours of face-to-face group training sessions. In this way learners can learn from each other while being guided by the experienced facilitator.

 

Pathways

This qualification can be completed via any of these pathways as follows. We offer flexibility with this qualification.

 

RPL:  If you have skills and experience to meet all the competencies of any unit/s, and can demonstrate/document that competency, then you may apply for RPL (recognise prior learning).  Please contact our office for more details of this assessment-only process and an application form. Learners should allow 125 hours to complete the qualification in this format, however, this is assuming that they are able to provide sufficient and current evidence.

 

Group sessions:  There may be a number of people in your organisation that can come together for a series of training sessions in your workplace, or an agreed alternate location. We have a 10 session ideal structure for Certificate III however the amount of time face-to-face can be discussed and agreed depending on the current competencies of the participants and viability of them coming together.  This involves a combination of summative and formative assessments that include research, written tasks and demonstration activities.

 

Flexible:  It may not be possible or preferential to co-ordinate face-to-face sessions so we can also assist you through the qualification via post, email and phone support. Learners should allow up to 350 hours regardless.

 

Blended Approach:  You may prefer a combination of face-to-face sessions supported by email support and telephone conferencing.   We can structure a program by incorporating all of these options.

Course Structure

This qualification requires a total of 10 units including 4 core unit and 6 elective units of which 4 must be selected from the elective units listed below and for the remaining 2 elective units:

  • up to 2 units may be selected from the elective units listed below
  • if not listed, up to 2 units may be selected from a Certificate II, Certificate III or

Certificate IV from this or any other currently endorsed Training Package qualification or accredited course.

 

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

 

Core Units
BSBESB301 Investigate business opportunities
BSBESB302 Develop and present business proposals
BSBESB303 Organise finances for new business ventures
BSBESB305 Address compliance requirements for new business ventures
Elective Units
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBPEF301 Organise personal work priorities
BSBSTR301 Contribute to continuous improvement
BSBSTR401 Promote innovation in team environments
BSBTWK401 Build and maintain business relationships
BSBXCM301 Engage in workplace communication
BSBSUS211 Participate in sustainable work practices

 

Core Units of Competency:

 

BSBESB301 Investigate business opportunities

  1. Identify potential opportunities for business
  2. Investigate market needs and factors affecting market
  3. Finalise investigation into business opportunities

 

BSBESB302 Develop and present business proposals

  1. Evaluate business ideas
  2. Manage risk associated with business proposal
  3. Develop proposal for viable business idea
  4. Present business proposal

 

BSBESB303 Organise finances for new business ventures

  1. Prepare to organise finances for new business venture
  2. Determine required finances for new business venture
  3. Plan to access finances for new business venture

 

BSBESB305 Address compliance requirements for new business ventures

  1. Research compliance requirements of new business venture
  2. Seek specialist advice on compliance and risk minimization

Take action to support business compliance

Elective Units of Competency

 

BSBOPS304 Deliver and monitor a service to customers

  1. Identify customer needs
  2. Deliver a service to customers
  3. Evaluate customer service delivery

 

BSBOPS305 Process customer complaints

  1. Receive complaints
  2. Process complaints
  3. Resolve complaints

 

BSBPEF301 Organise personal work priorities

  1. Organise and complete own work schedule
  2. Evaluate own work performance
  3. Coordinate personal skill development and learning

 

BSBSTR301 Contribute to continuous improvement

  1. Coordinate continuous improvement
  2. Monitor and report specified outcomes
  3. Support opportunities for further improvement

 

BSBSTR401 Promote innovation in team environments

  1. Identify opportunities to maximise innovation
  2. Organise and agree on effective ways of working
  3. Support and guide colleagues to promote innovation
  4. Evaluate innovation ideas and promotion

 

 

BSBSUS211 Participate in sustainable work practices

  1. Measure sustainable work practices
  2. Support sustainable work practices
  3. Seek opportunities to improve sustainable work practices

 

BSBTWK401 Build and maintain business relationships

  1. Establish business relationships
  2. Maintain business relationships
  3. Build and improve business relationships

 

BSBXCM301 Engage in workplace communication

  1. Plan workplace communication
  2. Undertake routine communication
  3. Participate in workplace communication

 

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